One of the greatest moments a cloud evangelist indulges in occurs at that point a listener experiences an intuitive leap of understanding following your explanation of cloud computing. No greater joy and intrinsic sense of accomplishment.

Government IT managers, particularly those in developing countries, view information and communications technology (ICT) as almost a "black" art. Unlike the US, Europe, Korea, Japan, or other countries where Internet and network-enabled everything has diffused itself into the core of Generation "Y-ers," Millennials, and Gen "Z-ers." The black art gives IT managers in some legacy organizations the power they need to control the efforts of people and groups needing support, as their limited understanding of ICT still sets them slightly above the abilities of their peers.

But, when the "users" suddenly have that right brain flash of comprehension in a complex topic such as cloud computing, the barrier of traditional IT control suddenly becomes a barrier which must be explained and justified. Suddenly everybody from the CFO down to supervisors can become "virtual" data center operators – at the touch of a keyboard. Suddenly cloud computing and ICT becomes a standard tool for work – a utility.

In the mid-1990s, as an operations manager with Sprint International, I worked in Jakarta to deliver a direct X.25 expansion to PT Indosat from the old SprintNet packet switching network. 15 years ago walking around the streets of Jakarta gave the impression of despair among much of the population, with large groups of unemployed men hanging around street corners. As a relatively well-off foreigner, I drew stares of both wonder and contempt. Internet access was possible through dial-up connections through the X.25 network and a gateway to SprintLink, Sprint's Internet network.

Returning to Jakarta in 2010 is a shock. While there is still a visible dichotomy of wealth vs. low income population, the changes in Jakarta today are stark. Aside from the rapidly rising skyline, bringing back memories of Shanghai in the 1990s, the other most obvious change is the people. Everybody is going someplace or doing something. Nobody hanging around the street corners (at least from the areas of Jakarta I have traveled over the past few days), and high end shopping malls are everywhere.

An Internet Connection on Every Corner

Broadband communications access is rapidly gaining traction as a "4^th Utility" in countries around the world. Recently, at Digital Africa 2010 in Kampala, several ministry-level delegates referenced their national initiatives building the "4^th Utility" as among their highest priorities. On March 16^th, FCC Chairman Genachowski stated "...broadband is essential for opportunity in America - for all Americans, from all communities and backgrounds, living in rural towns, inner cities, or in between."

This means that broadband communications should be considered a basic right for all Americans, and persons from all countries, at the same level of other utilities including:

1. Heating
2. Water
3. Electricity

None of the above utilities are free, all require major infrastructure development, and all are basic requirements for survival in the 21^st century.

Educational development and planning highlighted several sessions at Digital Africa 2010 last week in Kampala, Uganda.  Delegates from ministries of communications and commercial industry representing most African countries gathered to discuss both the current communications environment in Africa, as well as share best practices and visions for building a better future for Africa.

Justifiably, among nearly all delegates, education in developing parts of Africa held a special sense of urgency.  Understanding that achieving a higher standard of education throughout the continent would enable not only the opportunity to build better an environment for  economic growth, but also enable the populations to better prepare and respond to disasters and social disruptions, delegates presented several visions of how to deliver better access to academic resources.

Delivering Network Access

The news started hitting California early Saturday morning with an SMS alarm on my mobile phone - a major earthquake struck Chile, and there was a potential of tsunami activity in California and Hawaii (as well as the rest of the Pacific). First stop - CNN. The news source was right on the story, with real time information flowing into the newsroom from, not on-scene journalists, but through Twitter and Facebook updates.

Another SMS message hits the phone letting me know there was a Twitter list at #hitsunami, and the discussion would include all the most current news related to tsunami preparations in Hawaii. Also gave a link to a web page that was broadcasting a live feed from KHON in Honolulu until the station integrated their feed on the KHON home page.

Back to CNN, cell phone videos began pouring in from Santiago and Concepcion. CNN began broadcasting directly from Chile - not from a CNN journalist, but from a Chilean citizen streaming video through a Skype connection. KHON also began streaming video and audio from a private citizen through BJPENN.COM in Hilo, as KHON also did not have a real time video feed of their own, or a journalist on site that could provide adequate real time information from the city.

How does a small or medium business ensure it can meet the basic needs for disaster recovery and business continuity? Whether it be Internet-facing applications, or Enterprise-facing applications and data, one of the most important issues faced by small companies is the potential loss of information and applications needed to run their operations.

Disaster recovery and business continuity. Recovery point objectives and recovery time objectives. Backing up data to offsite locations, and potentially running mirrored processing sites - it is an expensive business requirement to fulfill. Particularly for budget conscious small and medium-sized companies.

Christoph Streit, founder of Hamburg-based ScaleUp Technologies, believes cloud computing may offer a very cost-effective, powerful solution for companies needing not only to protect their company's data, but also reduce their recovery point objectives to near zero.

CA and 3tera have announced CA's acquisition of the innovative cloud computing Infrastructure as a Service vendor. This is a great thing for Computer Associates, and perhaps a bit sad for the cloud community in general. Why? It is hard to fit the energy and enthusiasm felt when walking into 3Tera's Aliso Veijo office into words. A tight group of committed entrepreneurs and innovators, with a bit of cockiness due to the unique stature they held in the cloud computing community.

Not that Computer Associates is a bad company. In fact, they have always been one of the best kept secrets in business and enterprise software. Rock solid systems, professional sales and engineering - just not as well known to the broader community as other large enterprise systems vendors.

AppLogic brought the cloud community many firsts. The first to integrate IPv6 into their provisioning system. The first to really simplify the drag and drop provisioning process. Perhaps the first to really test and prove the concept of globally distributed processing and disaster recovery models. And they are really great guys.

What is the common verbiage of Hawaii's broadband initiatives set in senate and house bills SB895, HB984, and HB1077?

Easy, "Carried over to 2010 Regular Session."

• SB895 - 2/10/2009 Establishes the Hawaii Communications Commission (HCC), The committee(s) recommends that the measure be deferred. Carried over to 2010 Regular Session.
• HB984 - 5/11/2009 Implements key recommendations of the Hawaii broadband task force by establishing the Hawaii broadband commissioner (HBC). Carried over to 2010 Regular Session.
• HB1077 - 5/11/2009 Establishes the Hawaii Communications Commission (HCC) in the Department of Commerce and Consumer Affairs (DCCA).
  The committee on EDT-CPN deferred the measure. Carried over to 2010 Regular Session.

The governor last jumped on the media bandwagon with her press conference in Feb 2009 announcing formation of the Hawaii Communications Commission. Yes, the bill listed above (SB895) which is deferred until the 2010 session. There may be budget problems, there may be difficulty understanding the scope of broadband communications in today's society and economy.  But the reality is all broadband bills are deferred, and at this point on hold.

Try a search engine query on "Hawaii CIO," or "Hawaii Chief Information Officer." You might get a couple corporate links pop up, or possibly the University of Hawaii's CIO link, but the only state agency within the first two pages of links is for the Information and Communications Services Division of the Department of Accounting and General Services (DAGS). The first impression, once hitting the Hawaii Information and Communications Services Division (ICSD) landing page on the State of Hawaii's website, is the microwave tower graphic.

The Information and Communication Services Division (ICSD) of the Department of Accounting and General Services is the lead agency for information technology in the Executive Branch. It is responsible for comprehensively managing the information processing and telecommunication systems in order to provide services to all agencies of the State of Hawaii. The ICSD plans, coordinates, organizes, directs, and administers services to insure the efficient and effective development of systems.

In fact, the Hawaii CIO, as appointed by the governor in 2004, acts in this capacity as a part time job, as his "day job" is comptroller of the State. In that role, the only true function managed within the ICSD is oversight of the state's main data center.

This is the third part in an interview series with Martin Levy, Director of IPv6 Strategy at Hurricane Electric. In this segment Martin discusses the future of Hurricane Electric, IPv6, bandwidth, and global Internet development.

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Pacific-Tier: Can you cite one defining moment that really makes Hurricane Electric stand out as a company within the Internet industry?