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USC's Marshall School of Business

CTC Speakers

Customer Service, Get Satisfaction Print

Last week here in the Network World Web Applications Alert newsletter I discussed some key issues that drive successful customer service and mentioned Get Satisfaction , a Web application that provides an outsourced customer service platform.

Get Satisfaction provides a forum-based service infrastructure for companies or products that is really easy to create and manage; in fact, much easier than almost anything you could do as an in-house project.


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